Best solution provider in Oman for

ICT Support Services

ICT Support Services in Oman

ICT Support Services in Oman

Server Maintenance

Servers are the engine of the data center and, like any other, require regular checks and fixes to ensure their safe and efficient operation.
Increasing your uptime is our priority, so we coordinate parts and experts around the clock to make fast fixes for any server issue.
Even one failed part can bring your systems to a halt. But with over 850k+ multi-brand items in stock and multi-vendor expertise, FBS provides the safety net to restore business continuity and reinstate your operating systems and applications.
As part of the service, we go beyond the OEM to offer audit reporting free of charge to identify further savings potential, while escaping manufacturer-defined lifecycles and delaying CapEx.



Storage Maintenance

We know data is critical to your business, but numerous maintenance contracts and monitoring for multi-vendor and platform infrastructure can quickly stretch time and budget. FBS TPM consolidates all data center monitoring, requests, support and tracking for cross-manufacturer storage systems in one contract.
Our customized solutions work around your needs, budget and time constraints to increase your productivity while reducing costs by up to 70% compared to the OEM. With our global network of engineers and help desk specialists, we ensure your lifecycle storage assets receive support wherever and whenever they need it.



Network Maintenance

The last thing you need after optimizing your network equipment is a hardware disruption. Any downtime means reduced productivity, with compounding effects for your customers and margins.
From time-to-time faults happen. But even when they do, FBS ensures business continuity with its expertise in network maintenance. Worldwide help desk specialists and local field teams of Level 3 Support Engineers help to diagnose the problem and arrive on site according to your SLA constraints to make the fast fixes you require. Your network can’t take time off, which is why FBS support is available 24/7/365, with access to stocks of 850k+ multi-brand items.
Immediate access to spare parts not only means less downtime, but greater sustainability so you can hit economic as well as environmental targets.

 

THE FOLLOWING KEY SERVICES

  • 24/7 emergency maintenance
  • 24/7 hotline number for support
  • Preventative maintenance
  • Corrective maintenance
  • On-site support – resolving systems related problems, or replacing/repairing components on site where a return to workshop is not viable.
  • Maintenance contracts – individually tailored contracts to provide for regular and/or preventative service attention.
go top